While working on an important task or watching a video, MacBook unexpectedly restarts. Your files, progress that you wanted to save, or pages you were working on in the browser are suddenly gone. If you have encountered the error "Your Mac has restarted due to a problem", then this article is for you! Here are the reasons for the constant restart problem on Mac!
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Why Does My Mac Keep Restarting?
There are a few reasons why your Mac might be restarting constantly. Here are the causes and potential solutions:
Outdated Mac OS System
An older operating system can cause incompatibility issues with new software and tools. To fix the problem, make sure your Mac is on the latest version. To do this, go to the Apple Menu. Click System Preferences. Find "Software Update."
Your Mac's current version and any updates (if any) that haven't been installed yet will appear here.
Third Party Software
Sometimes third-party software can cause your computer to shut down unexpectedly. Click LaunchPad in the Dock to see a list of all the available apps on your Mac. Scroll sideways to review all the installed apps on your device and check if there's anything suspicious.
If you are looking for a specific app but can't find it in LauchPad, type the app name into the search bar at the top and it will be listed.
To uninstall or delete an app on Mac, hold down the Option key. The apps will start to jiggle. Then click the x in the left corner of the app you want to select. This will start the uninstall process.
Upgrade Mac OS
- Click on the Apple logo, go to 'About This Mac' and select 'Software Update'.
- If you are using an old Mac OS that is no longer in use, visit the App Store and download and install the latest OS.
Remove or Disconnect Connected Devices
- Shut down your Mac and unplug any external devices (printers, fax machines, cell phones, etc.)
- Restart your computer and check if the problem is resolved.
Use Apple Diagnostics
- Shut down your Mac, remove any external devices, and place it on a stable surface.
- If you're using a Mac with an Intel processor, turn on your Mac and hold down the 'D' key on your keyboard.
- If you're using a Mac with Apple silicon, turn on your Mac and press and hold the power button.
Apple Diagnostics is a tool that measures the operating performance of hardware units, whether there is a problem or a software error on the MacBook. That's why many people run Apple Diagnostics on the device before buying a second-hand MacBook. When the test process starts, a progress bar appears on a black screen on the Mac. When the test is finished, if there is a problem, it is indicated with a reference code, if there is no problem, the text "no issues found" is seen with the reference code ADP000.
The problems you detect with Apple Diagnostics can help you move on to the next step.
Repair Disk Permissions
- You can use a third-party tool, Clean My Mac X, to repair disk permissions on MacBook.
- Download and launch Clean My Mac X, go to the 'Maintenance' tab in the left column and check the 'Repair Disk Permissions' box, then click 'Run'.